Privacy Policy

PRIVACY POLICY

This Privacy Policy for Euroexpo Exhibitions and Congress Development GmbH (“we,” “us,” or “our”) describes how and why we access, collect, store, use, and/or share (“Process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://euroexpo-vienna.com or one of our websites that links to this Privacy Notice

Interact with us in other ways, including sales, marketing, or events

Questions or concerns? This privacy notice is designed to help you understand your privacy rights and choices. We are responsible for our decisions regarding the processing of your personal data. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at office@euroexpo-vienna.com.

SUMMARY OF KEY POINTS
This summary contains the key points of our Privacy Policy. However, you can learn more about these topics by clicking the link below each key point or by using our table of contents below to find the section you’re looking for.

What personal data do we process? When you visit, use, or navigate our services, we may process personal data. This depends on how you interact with us and the services, the choices you make, and the products and features you use. Learn more about the personal data you share with us.

Do we process sensitive personal data? Some of the information may be considered “special” or “sensitive” in certain jurisdictions—for example, your racial or ethnic origin, your sexual orientation, and your religious beliefs. We do not process sensitive personal data.

Do we collect information from third parties? We do not collect data from third parties.

How do we process your data? We process your data to provide, improve, and manage our services; to communicate with you; for security purposes; to prevent fraud; and to comply with legal requirements. With your consent, we may also process your data for other purposes. We process your data only when we have a valid legal basis for doing so. Learn more about how we process your data.

Under what circumstances and with which third parties do we share personal data? We may share information in certain situations and with certain third parties. Learn more about When and with whom do we share your personal information?

How do we protect your data? We have appropriate organizational and technical processes and procedures in place to protect your personal data. However, no electronic transmission over the Internet or information storage technology can be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security measures and unlawfully collect, access, steal, or alter your data. Learn more about How We Protect Your Data.

What rights do you have? Depending on your geographic location, you may have certain rights regarding your personal data under applicable data protection laws. Learn more about your data protection rights.

How can you exercise your rights? The easiest way to exercise your rights is by visiting office@euroexpo-vienna.com or by contacting us. We will review and process every request in accordance with applicable data protection laws.

Would you like to learn more about what we do with the information we collect? Read the full privacy policy.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT ARE THE LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE RETAIN YOUR INFORMATION?
8. HOW DO WE PROTECT YOUR INFORMATION?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT DATA PROTECTION RIGHTS DO YOU HAVE?
11. CONTROLS FOR DO-NOT-TRACK FUNCTIONS
12. DO WE UPDATE THIS NOTICE?
13. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
In summary: We collect personal information that you provide to us.

We collect personal data that you voluntarily provide to us when you sign up for the Services, express interest in information about us or our products and services, participate in activities related to the Services, or otherwise contact us.

Personal information you provide. The personal information we collect depends on the context of your interactions with us and our services, your settings, and the products and features you use. The personal information we collect may include the following:

Names

Phone numbers

Email addresses

Mailing addresses

Confidential information. We do not process sensitive information.

All personal data you provide to us must be truthful, complete, and accurate, and you must notify us of any changes to this personal data.
Automatically Collected Information
In summary: Certain information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is automatically collected when you visit our services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language settings, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our services, as well as for our internal analysis and reporting purposes.

Like many companies, we collect information using cookies and similar technologies. For more details, please see our Cookie Notice: https://app.termly.io/policy-viewer/policy.html?policyUUID=792a05c4-fa14-4c8f-9ed5-03149588a2e9.

The information we collect includes:

• Log and usage data. Log and usage data are service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our services. This data is recorded in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activities on the services. (such as date/time stamps related to your use, pages and files viewed, search queries, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).

• Device data. We collect device data, such as information about your computer, phone, tablet, or other devices you use to access the Services. Depending on the device you use, this device data may include information such as your IP address (or your proxy server), device and application identification numbers, your location, your browser type, your hardware model, your Internet service provider and/or mobile carrier, your operating system, and your system configuration.

• Location data. We collect location data, such as information about the location of your device, which may be precise or imprecise. The scope of the information collected depends on the type and settings of the device you use to access the services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of our collection of this information by denying access to it or by disabling location settings on your device. However, if you choose to do so, you may not be able to use certain features of the Services.

Google API
Our use of the information obtained from Google APIs is in accordance with the User Data Policy for Google API Services, including the requirements for limited use.

2. HOW DO WE PROCESS YOUR INFORMATION?
In summary: We process your data to provide, improve, and manage our services; to communicate with you; for security and fraud prevention purposes; and to comply with legal requirements. We may also process your data for other purposes with your consent.

We process your personal data for various reasons, depending on how you interact with our services, including:

• To facilitate account creation and authentication, and to manage user accounts in other ways. We may process your data so that you can create and log in to your account, and to ensure that your account remains functional.

• To provide and maintain services for users. We may process your data to provide you with the requested service.

• To respond to user inquiries and provide support. We may process your data to respond to your inquiries and resolve any issues that may arise with the requested service.

• To send you administrative information. We may process your data to send you details about our products and services, changes to our terms and policies, and other similar information.

• To fulfill and manage orders. We may process your data to fulfill your orders and to manage your orders, payments, returns, and exchanges.

• To facilitate communication between users. We may process your data if you choose to use one of our services that enables communication with another user.

• To request feedback. We may process your data as needed to request feedback from you and to contact you regarding your use of our services.

• To send you marketing and promotional communications. We may process the personal data you provide for marketing purposes, provided this aligns with your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see “WHAT DATA PROTECTION RIGHTS DO YOU HAVE?” below.

• To serve you targeted advertising. We may process your data to provide personalized content and advertising tailored to your interests, location, and more. For more information, please see our Cookie Notice: https://app.termly.io/policy-viewer/policy.html?policyUUID=792a05c4-fa14-4c8f-9ed5-03149588a2e9.

• To protect our services. We may process your data to ensure the security of our services, including monitoring our systems to prevent fraud.

• To identify usage trends. We may process information about how you use our services to better understand their usage and improve them.

• To determine the effectiveness of our marketing and advertising campaigns. We may process your data to better understand how we can run marketing and advertising campaigns that are most relevant to you.

• To safeguard or protect a person’s vital interests. We may process your data if it is necessary to safeguard or protect a person’s vital interests, for example, to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON WHEN PROCESSING YOUR DATA?
In summary: We process your personal data only when we deem it necessary and have a valid legal basis for doing so (i.e., legal basis) to do so within the framework of applicable laws—for example, with your consent, to comply with laws, to provide you with services, to enter into or fulfill contracts, to protect your rights, or to pursue our legitimate business interests.
The General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR) require us to explain the applicable legal bases for processing your personal data. Therefore, we may rely on the following legal bases when processing your personal data:

• Consent. We may process your data if you have given us permission (i.e., consent) to use your personal data for a specific purpose. You may withdraw your consent at any time. Learn more about withdrawing your consent.

• Performance of a Contract. We may process your personal data if we believe it is necessary to fulfill our contractual obligations to you, including providing our services or responding to your request prior to entering into a contract with you.

• Legitimate Interests. We may process your data if we deem it necessary to protect our legitimate business interests and these interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal data for some of the purposes described to:

• To send users information about special offers and discounts on our products and services.

• Develop and present personalized and relevant advertising content for our users

• Analyze how our services are used so that we can improve them and engage and retain users

• Support our marketing activities

• Diagnose problems and/or prevent fraudulent activity

• Understand how our users use our products and services so that we can improve the user experience

• Legal obligations. We may process your data if we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement or regulatory authority, to exercise or defend our legal rights, or to disclose your data as evidence in legal proceedings in which we are involved.

• Vital interests. We may process your data if we deem it necessary to protect your vital interests or the vital interests of third parties, such as in situations where a person’s safety is potentially at risk.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
In summary: We may share information with the following third parties in certain situations described in this section.

Vendors, consultants, and other third parties. We may disclose your data to third-party vendors, service providers, contractors, or agents (“Third Parties”) who provide services to us or on our behalf and who need access to this information to perform such work. We have entered into contracts with our third-party vendors designed to protect your personal data. This means that they may only use your personal data if we have instructed them to do so. They will also not disclose your personal data to other third parties. Organizations other than us. They also agree to protect the data they store on our behalf and to retain it for the period we specify.

The third parties with whom we may share personal data are as follows:

• Advertising, Direct Marketing, and Lead Generation

Google AdSense

• Content Optimization

Embedding a Wufoo Form

• Retargeting Platforms

Google Ads Remarketing and Google Analytics Remarketing

• Web and Mobile Analytics

Google Analytics, Google Ads, and Google Tag Manager

• Termly Inc., 815 E ST NW, Washington, DC 20004, USA

Consent Management Tool für die Einholung der Zustimmung zu Cookies und ähnlichen Technologien (Speicherung für 180 Tage in der EU)

• Internet Security Research Group 548 Market St, PMB 77519 San Francisco, CA 94104-5401, USA, https://letsencrypt.org/privacy/

SSL Certificate Provider (https://letsencrypt.org/privacy/)

• HEROLD Business Data GmbH, Canettistraße 5, A-1100 Vienna, Austria, https://www.herold.at/datenschutzerklaerung/

sGTM: The website does not send tracking data directly to third-party providers (e.g., Google Analytics, Meta, etc.), but first to its own server. There, the data is processed, filtered, and then forwarded.

• Adplorer Marketing Solutions, LLC, Odemshofallee 6a, 50859 Cologne, Germany, https://www.adplorer.com/privacy-policy/

A technical solution for tracking phone calls from website visitors to determine which marketing channels or campaigns led to a call.

• hCaptcha – Intuition Machines, Inc., 1065 SW 8th St #704, Miami, FL 33130, USA, https://www.hcaptcha.com/privacy

A CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a security system designed to distinguish humans from bots.

• Mono Solutions ApS, Amagerfælledvej 106, 2300 Copenhagen, Denmark, https://www.monosolutions.com/privacy-policy

CMS, CDN, Maps

We may also need to share your personal data in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations regarding, a merger, the sale of company assets, a financing, or the acquisition of all or part of our business by another company.

• Business Partners. We may share your information with our business partners. In such cases, we will require these partners to comply with this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

• Business partners. We may share your information with our business partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our services. Some online tracking technologies help us ensure the security of our services and your account, prevent crashes, fix errors, save your settings, and support basic site functions.

We also allow third-party vendors and service providers to use online tracking technologies on our Services for analytics and advertising purposes, including to manage and display ads, tailor ads to your interests, or send reminders about abandoned shopping carts (depending on your communication preferences). Third-party vendors and service providers use these technologies, which they provide, to serve advertisements for products and services tailored to your interests, which may appear either on our services or on other websites.

For specific information about how we use such technologies and how you can opt out of certain cookies, please see our Cookie Notice: https://app.termly.io/policy-viewer/policy.html?policyUUID=792a05c4-fa14-4c8f-9ed5-03149588a2e9.

Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics advertising features we use include: Google Analytics reports on demographics and interests, and remarketing with Google Analytics. To opt out of tracking by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can disable Google Analytics advertising features by managing your ad settings and mobile app ad settings. Additional opt-out options are available at http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information about Google’s privacy practices, please visit Google’s “Privacy and Terms of Service” page.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In short: We may transfer, store, and process your data in countries other than your own.

Our servers are located in Germany, Denmark, and Austria. If you access our services from outside the United States—including Germany, Denmark, and Austria—please note that your data may be transmitted to us, stored by us, and processed by us at our facilities and at the facilities of third parties to whom we may disclose your personal data (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?” above), in the United States, and in other countries.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, these countries may not have data protection laws as comprehensive as, or similar to, those in your country. However, we take all necessary measures to protect your personal data in accordance with this Privacy Policy and applicable laws.

European Commission Standard Contractual Clauses:

We have taken measures to protect your personal data, including by using the European Commission’s Standard Contractual Clauses for the transfer of personal data between our group companies and between us and our third-party service providers. These clauses require all recipients to protect any personal data they process from the EEA or the United Kingdom in accordance with European data protection laws and regulations. Our Standard Contractual Clauses are available upon request. We have put in place similar appropriate safeguards with our third-party service providers and partners and can provide further details upon request.

7. HOW LONG DO WE RETAIN YOUR INFORMATION?
In summary: We retain your data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law.

We retain your personal data only for as long as necessary for the purposes set forth in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal reasons). None of the purposes outlined in this notice require us to retain your personal data for longer than the period during which you maintain an account with us.

If we no longer have an ongoing legitimate business need to process your personal data, we will either delete or anonymize such information; or, if this is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.

8. HOW DO WE PROTECT YOUR INFORMATION?
In summary: We strive to protect your personal data through a system of organizational and technical security measures.

We have implemented appropriate and adequate technical and organizational security measures to protect the personal data we process. However, despite our security precautions and efforts to protect your data, 100% security cannot be guaranteed for electronic transmission over the Internet or for information storage technology. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security measures and unlawfully collect, access, steal, or alter your data. Although we do our best to protect your personal data, the transmission of personal data to and from our services is at your own risk. You should only use the services in a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?
In summary: We do not knowingly collect data from or market to children under the age of 18.

We do not knowingly collect, solicit, or market to children under the age of 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are a parent or legal guardian of such a minor and consent to the minor’s use of the Services. If we learn that personal data from users under the age of 18 has been collected, we will deactivate the account and take appropriate measures to promptly delete this data from our records. If you become aware that we have collected data from children under the age of 18, please contact us at office@euroexpo-vienna.com.

10. WHAT DATA PROTECTION RIGHTS DO YOU HAVE?
In summary: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, you have rights that give you greater access to and control over your personal data. Depending on the country, province, or state where you reside, you may review, modify, or cancel your account at any time.

In some regions (such as the EEA, the United Kingdom, and Switzerland), you have certain rights under applicable data protection laws. These include, among others, the right (i) to access and receive a copy of your personal data, (ii) to have your personal data corrected or deleted, (iii) to restrict the processing of your personal data, (iv) to data portability, where applicable, and (v) the right not to be subject to automated decision-making. Under certain circumstances, you may also have the right to object to the processing of your personal data. You can submit such a request by contacting us using the contact information provided in the section titled “HOW CAN YOU CONTACT US REGARDING THIS NOTICE?” below.

We will review and process all requests in accordance with applicable data protection laws.

If you are located in the EEA or the United Kingdom and believe that we are processing your personal data unlawfully, you also have the right to file a complaint with the data protection authority of your Member State or the UK data protection authority.

If you are a resident of Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawal of Your Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact information provided in the “Contact Information” section below. “HOW CAN YOU CONTACT US REGARDING THIS NOTICE?”

Please note, however, that this does not affect the lawfulness of processing prior to withdrawal, nor does it affect the processing of your personal data based on lawful grounds other than consent.
Account Information
If you wish to review or change the information in your account at any time, or to close your account, you may:

• Contact us using the contact information provided.

Upon your request to close your account, we will deactivate or delete your account and your data from our active databases. However, we may retain some information in our records to prevent fraud, resolve issues, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers accept cookies by default. However, you can also configure your browser to remove or reject cookies. If you remove or reject cookies, this may affect certain features or services of our services. For more information, please see our Cookie Notice: https://app.termly.io/policy-viewer/policy.html?policyUUID=792a05c4-fa14-4c8f-9ed5-03149588a2e9.

If you have any questions or comments regarding your privacy rights, you can email us at office@euroexpo-vienna.com.

11. CONTROLS FOR DO-NOT-TRACK FUNCTIONS
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can enable to signal your privacy preference that data about your online browsing activities should not be tracked or collected. At this time, there is no uniform technological standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically indicate that you do not wish to be tracked online. Should a standard for online tracking be introduced that we are required to comply with in the future, we will inform you of this in a revised version of this Privacy Policy.

12. DO WE UPDATE THIS NOTICE?
In short: Yes, we will update this notice as needed to comply with applicable laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you either through a prominent notice or by direct notification. We recommend that you review this Privacy Policy regularly to stay informed about our privacy practices.

13. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?
If you have any questions or comments regarding this notice, you can send us an email at office@euroexpo-vienna.com or contact us by mail at:

Euroexpo Exhibitions and Congress Development GmbH
Muthg 56-68/5/32
Vienna 1190

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the applicable laws in your country, you may have the right to access the personal data we have collected about you, to request details about how that data is processed, to correct any inaccuracies, or to request the deletion of your personal data. You may also have the right to withdraw your consent to the processing of your personal data. These rights may be limited under applicable law. To request to review, update, or delete your personal data, please visit: office@euroexpo-vienna.com.

Euroexpo Exhibitions and Congress Development GmbH

Registrated Office: Muthgasse 56-68/5/32, 1190 Vienna, Austria

Physical Address: Nussdorfer Laende 39/32, 1190 Vienna, Austria

Contact Us

  • Tel.: +43 1 230 85 35
    Handy: +43 660 30 20 108
    E-Mail:
    k.gavrilin@euroexpo-vienna.com

Euroexpo Exhibitions and Congress Development GmbH

Registrated Office: Muthgasse 56-68/5/32, 1190 Vienna, Austria

Physical Address: Nussdorfer Laende 39/32, 1190 Vienna, Austria

Contact Us

  • Tel.: +43 1 230 85 35
    Handy: +43 660 30 20 108
    E-Mail:
    k.gavrilin@euroexpo-vienna.com